‘I have lots of photos taken from DSLR during our recent vacation.
It’s just very rarely worth it for me anymore. I still stay signed up for all the emails from companies that give freebies out here and there and I just put the coupon codes on FB for anyone to use if they want to. When I started ordering from Shutterfly all those years ago there were very few options and that’s why I started. But the best part is that there are far more companies offering photo products these days that now offer much better options than Shutterfly because you don’t have to babysit them or always feel cheated thanks to the blatant way Shutterfly rips you off. Customer service is so much more difficult now. Their quality control on every type of item is horrendous so PLEASE triple check your items when they come in. They will allow you now to combine WAY LESS coupons than ever in the past. Your shipping rates will always be disgustingly high and unreasonable. Even ones like me who had been loyal for over a decade and had spent plenty of money with them.
MY ALBUMS ARE EMPTY ON SHUTTERFLY TV
They want the world to think they’re wonderful on tv but they don’t care much about the customers anymore.
MY ALBUMS ARE EMPTY ON SHUTTERFLY FREE
Shutterfly now spends most of its time giving away free garbage on tv shows so they look good but meanwhile they’re raking customers over the coals. the CEO or some other high ranking person at Shutterfly, and he was the person making all these changes. At one point I spoke with a manager and she said they had changed one of the big wigs.
And I still have no book.Īnd it got harder and harder for them to simply reprint or replace products, and forget about the coupons or future discounts for your hassle. A weak sounding “sorry” from Shutterfly’s staff will not make you feel any better. You will end up, sad and frustrated and empty handed as I have. PLEASE DO NOT USE SHUTTERFLY FOR ANY IMPORTANT EVENTS IN YOUR LIFE. Had they sent me any kind of warning or notice that It would be delayed I could have made other arrangements for photos to be copied for dad’s memorial service. I called the staff to check on it and was assured everything was ok. I paid extra money to get the project done in time. No details or advice was given as to when I might ever receive this book. I called the staff again and received a vague explanation that the book was still in production, that they were working extra hard to make it look good. Long story short, the book never arrived.
I was assured that I would get the book in time and that it would be the version of the book I created. A photo of my father was recropped in a way that made no sense. Text I had written was gone from the project. It looked like it was done randomly by a computer. The layout and backgrounds were now changed. Several days later I called the staff to ensure that the book would be delivered in time for the memorial service, and to express concern over how the photo book project now appeared on the screen when I went back to look at it.
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